• A Refund Request will be deemed valid only if made within 48 hours from the time of purchase.

• The request will have to be made through an email to (Betterskill support email)  specifying the student’s email address and the phone number used during registration.

• you can only request a refund if your course has been paid in full.

• The refund request will be considered valid only if the course does not cover the content that was promised to the student.

• If the application is found to be correct after verification, your money will be refunded within 7-10 Working Days of application.

• After a refund request has been processed, the user will receive a confirmation email mentioning the Transaction ID or Reference number. The enrolled course will be deleted from the user profile and if a user wishes to enrol in the course again, he/she will need to re-purchase the course.