We, Betterskill, formed under the Bangladeshi Companies Act (Act XVIII) of 1994 (hereafter referred to as the “Company”), are committed to protecting your privacy and personal information. To ensure our ability to access your services, we may gather and share your information. To help protect your privacy, we provide this notice outlining our information policies and the options you have regarding the collecting and use of your information. To ensure that all users of https://betterskill.io/ (hereafter referred to as “the website”) are aware of the privacy policy that governs their use of the website. We recommend that you read the Privacy Policy and accept the terms and conditions by logging onto the website. You must agree to our Privacy Policy, which governs the collection and use of your personal information, or you will be unable to access the Website.
1. Definitions
“We”, “Our”, and “Us” – Refers to the creators of this privacy policy.
“You”,“Your”,“Yourself” and “User” – Refers to natural and legal individuals who use the Website.
“Website” – Refers to the official website of betterskill
“Personal Information”- Refers to any personally identifiable information that We may collect from You.
“Third Parties”- Refers to any website, company or individual apart from the user and the creator of the Website.
2. Overview
We take responsibility for protecting your personal information online. We also recognise the importance of preserving and managing any personally identifiable information you give with us (“personal information”). Personal information about you may include your name, address, e-mail address, phone number, or other contact information. To purchase a product from our website, you must submit the following information, which is not limited to: phone number; bank information; date of birth; class, school, courses and syllabus; and e-mail address. This Privacy Policy also applies to data acquired from users who are not registered as members, such as browsing history, pages visited, and so on. Furthermore, the Website seeks permission to link your betterskill Account to your Social Account; if you provide permission to link the Accounts, the information will be obtained directly from your social media account.
3. User Provided Information
The Website/Services/Products collects the information you submit when you download and register for the Services or Products. When you register with us, you typically provide (a) your name, age, e-mail address, address, phone number, password, and your ward’s educational interests; (b) transaction-related information such as when making purchases or responding to offers; (c) information you provide us when you contact us for assistance; and (d) information you enter into our system when using the Services/Products, such as when asking questions, participating in discussions, or taking tests. This information will be considered ‘Personal Information’. We may use your information on occasion to provide you with services, critical information, mandatory alerts, and marketing campaigns. We will ask you whether we need any extra information that may be used to identify you personally. We shall not distinguish between those who use the device to access the request, site, services, or goods, as long as the credentials match your login/access credentials. To fully access the website/services/products and ensure that your information is correctly collected, you must log in using your own credentials.
4. Automatically Collected Information
Furthermore, the products/devices may automatically collect some data, such as the mobile device types you use, your mobile device unique device ID, your mobile operating system IP address, your mobile browser type, and information about how you use the services/products. We employ an independent credit card processing and payment gateway provider to collect payments for our goods and services. Personal information is not retained, shared, stored, or used for any other reason by these firms.
5. How Information is Collected
Before or when we gather personal information, we shall assess its purpose. Unless we have the necessary personnel’s permission or legal requirements, we only collect and use personal data for the reasons indicated by us, as well as other suitable objectives. For these objectives, we shall only keep personal information for as long as required. We gather personal information in a legitimate and fair way, with the knowledge or cooperation of competent persons. Personal data must be relevant to the purposes for which it is used and, to the degree necessary, accurate, full, and up-to-date.
6. Cookies
On several sections of our website, we employ data gathering devices known as “cookies.” “Cookies” are little files on your hard drive that allow us to provide customised services. We also provide some functions that can only be accessed by utilising cookies. Cookies may also help us provide information tailored to your interests. Cookies may be used to identify users who have registered or signed in. Third-party companies, such as Google.com (“Google”), may use cookies to deliver adverts when you visit our website. If a third-party website offers such choices, you may opt out of using cookies for interest-based marketing. By clicking “Add Settings,” you may opt out of receiving DoubleClick cookies from Google and its partners. (Alternatively, by visiting aboutads.info, you may direct users to opt out of third-party providers’ usage of cookies for interest-based advertising). You may opt out at https://tools.google.com/dlpage/gaoptout/. Download and install the Google Analytics opt-out plugin.
7. External Links On Website
This Website may provide hyperlinks to other websites, material, or resources. We have no control over any websites or materials provided by third businesses or persons. You understand and agree that we are not accountable for your access to or use of any external website, resource, or other material, and that we do not promote any such website, resource, or other material. You understand and agree that we are not liable for any loss or damage resulting from or in connection with the availability of such other websites or resources. Third-party service and website providers may have their own privacy policies that influence how your personal data is stored and retained. We recommend that you study the website’s privacy policy to safeguard your personal information while visiting a third-party website. When you visit our website, we employ third-party advertising businesses.
8. Our Use Of Your Information
Your contact information will be used as needed to contact you. We diagnose server issues using your IP address and administer our website. IP addresses may also be used to identify and collect a broad range of demographic information. Finally, using your IP address, we can safeguard you against partnerships and fraud. With the advent of new technologies, we will enhance security. You will provide us information about yourself if we recover or combine with another organisation. In this situation, before transferring the information and receiving new privacy rules, you will be alerted by e-mail or conspicuous signs on the site. We may release your personal information to a third party in order to comply with court mandates and similar legal demands, or if we believe it is essential to comply with the law and avert imminent bodily harm or financial loss. Alternatively, investigate or take action in response to illicit activities, suspected fraud, or violations of the terms and conditions of use. According to our copyright policy, we may release personally identifiable information. You may include your name, address, country, phone number, email address, and the name of your company.
9. Confidentiality
You additionally realise that this website may include data that is private to us, and that you may not divulge this information without our prior written authorisation. Your information will not be given to other parties unless compelled by law or by the proper authorities. Your information is considered confidential. We will not sell, distribute, or rent your email address to any third parties, nor will we send you unsolicited emails. The emails we send are exclusively about services and items that we have agreed upon.
10. Our Disclosure Of Your Information
Due to the current legally permissible environment, we cannot guarantee that no additional method of exposing your personal communications and other information is indicated elsewhere in this Privacy Policy. To give you an example, we may be required to reveal information to the government, law enforcement authorities, or other parties. Under some conditions, third parties may illegally intercept or access transmissions or private messages, or members may abuse or misuse information obtained from our website. We do not, and should not, expect your personal information, identifying or private communication to always be private, even while we use industry standard methods to preserve your privacy. We do not sell or rent your information to any third parties as a matter of policy. The following, however, discusses several methods in which you may reveal your personal information. Providers of external services You may utilise our websites to access a range of externally provided services. When you use these optional services and they need to gather information from you, their privacy policies will apply. Other corporate entities: Your personal information is shared with our parent and/or subsidiaries, who will assist you with your online demands and associated services, which are accessible all over the globe. These data will only be used to optimise your browsing experience and offer our services. As long as they have access to your information, they will handle it the same as their other members’. The corporation and/or its subsidiaries, or all of them, might be purchased or merged with another commercial organisation. We would disclose part or all of your personal information if the services you requested were not accessible on our systems. You will be alerted if this happens. We collaborate with other authorities, including law enforcement, to guarantee the enforcement of numerous laws, such as intellectual property, fraud, and other property rights. You authorise us to disclose any personal information with law enforcement and government authorities in the event of an investigation into fraud, intellectual property, or other unlawful acts that may subject us or you to legal consequences.
11. Accessing And Reviewing Information
You may read and modify the information you enter every time you register. If there are any changes, we may review your past data. You may alter your personal information, such as your address, postcode, country, and phone number. We will keep records of the information you request we delete in specific circumstances, such as when it is necessary to address disputes, difficulties, or our terms and conditions. Another problem is that old data has never been totally erased from our system owing to technological and legal constraints, such as storage backups. To reply to your request, please do not expect us to delete all of your personally identifiable information from our database.
12. Other Information Collectors
The information in this document solely pertains to how we collect and use your data, unless expressly specified in our privacy policy. Information you send to parties other than us, regardless of where you acquire it on the Internet, may be subject to different use or disclosure requirements. Third-party advertisers follow their own privacy rules when we utilise them. You must ask questions before disclosing your personal information to anybody, since we have no control over other parties’ privacy rules.
13. Security
We see data as a precious asset, thus we must do all possible to prevent data loss and security breaches. We use a number of security methods to protect information from unauthorised access by individuals both within and outside the organisation. We do not recommend utilising this website to provide credit card and banking account information to other users. People are advised to do this offline, over the phone, or by private email. We protect our clients’ personal information by following industry standards both during transportation and after delivery. Although “perfect security” is not possible online. You also accept that any security lapses that occur outside of our standard security measures are your responsibility.
14. Disclaimer
You should be aware that we cannot guarantee the privacy of your private communications or other personal information (including confidential information such as credit card and bank account numbers), as these may be disclosed in ways not described in this privacy policy. Because of this, although we pledge to preserve your privacy, we cannot guarantee that it will be secured at all times. You, as a user of this website, understand and agree that you assume full responsibility and risk for everything you do on this website, the Internet, your own devices, and wherever else you go.
15. Disputes and Jurisdiction
All claims made under this policy, including but not limited to claims for rights, refunds, and compensation, will be addressed via a two-step alternative dispute resolution procedure. Stage one involves mediation. If a conflict emerges, an impartial third party will be appointed to resolve it, and each side will choose a mediator to reach an agreement. They may each suggest a single arbitrator, and if both parties agree on that individual, he or she will be appointed to arbitrate the dispute. However, if the two recommended mediators cannot reach an agreement, the corporation has the right to make the ultimate decision. Despite the fact that the mediator’s judgement is not binding, both parties will make every effort to comply with it. Stage 2 involves the arbitration procedure. If the mediation fails, the arbitration award becomes final and enforceable by both parties. Two parties will each pick one arbitrator, and the third will be selected by two additional arbitrators whom they mutually choose. The arbitration is being conducted in Dhaka, Bangladesh. English will be utilised in the arbitration hearings. After the arbitrator issues their ruling, both parties are bound by it. If alternative dispute resolution does not settle the problem, the matter will be taken before a Dhaka court.
16. Notice of Amendments and Changes to Terms and Conditions and Privacy Policy
We retain the right to change the terms and privacy policy at any moment without warning or prior notice to you. Your continued use of this website constitutes acceptance of these terms and conditions. Any modifications are allowed. As a consequence, it is very important that you evaluate the terms of service on a regular basis. If you do not agree to any change or amendment to the terms, you may immediately terminate usage of this website and all related services.
